If you are unhappy with our service in any way or wish to discuss your experience with us, please contact us at your earliest convenience.
By telephone please call 01202 023669 or in writing you can reach us at our registered office address:
Complaints Department, Active Life, Streate Place, St Peter’s Road, Bournemouth, BH1 2LT.
If you are still not happy with our response you may be able to speak with the Financial Ombudsman Service. Please contact us for further information.